Terms and Conditions | Bridge Side Media

Serving RI, MA & CT with High-End Media Solutions

Bridge Side Media — Terms & Conditions

Last Updated: January 2026

Welcome to Bridge Side Media. These Terms & Conditions (“Terms”) govern your use of our website, services, communication, booking forms, deliverables, and all work performed by Bridge Side Media.
By accessing our website or hiring us, you agree to these Terms. If you do not agree, please discontinue using our services.

1. Services Provided

Bridge Side Media provides creative and media services including, but not limited to:

Video production & editing
Photography
Real estate media services
Web design & e-commerce development
Social media strategy & management
Branding, marketing content, and consulting

Project details, deliverables, timelines, and expectations will be confirmed in writing prior to the start of any work.

2. Booking & Scheduling

To book a shoot or project, clients may be required to:

Complete an inquiry or booking form
Provide accurate project details
Confirm dates and availability
Pay a deposit when applicable

For real estate shoots, clients must ensure the property is prepared, accessible, and safe.

3. Payments & Deposits

Payment requirements vary by project type. Some services may require:

A deposit or retainer
Full payment before delivery
A signed agreement for larger projects

Final deliverables are not released until full payment is received.
Late payments may incur fees and may pause ongoing work.

4. Cancellations, Rescheduling & No-Shows

Plans can change, but:

Same-day cancellations may incur a full charge.
If we arrive and cannot access a location, full payment may be due.
Travel/time fees may be charged for no access or delays.

Weather or unsafe conditions may require rescheduling at our discretion.

5. Client Responsibilities

Clients agree to:

Provide accurate and timely project information
Supply all necessary materials, content, and approvals
Provide property access and secure permissions
Prepare locations for photography/video
Communicate in a timely and professional manner

Delays due to missing information, approvals, access, or client actions are not our responsibility.

6. Revisions & Scope of Work

All projects include a set number of revisions as outlined in the project agreement.

Any work beyond the original scope — including additional revisions, reshoots, new features, or direction changes — will be billed at our standard rate.
We reserve the right to determine what constitutes “outside of scope.”

7. Termination of Services

We may suspend or terminate services immediately if:

A client becomes abusive, unprofessional, or unsafe
Required materials or approvals are not provided
Payments are late or withheld
The project violates our policies or ethical guidelines

Any completed or in-progress work must still be paid for in full.

8. Location Fees, Permits & Access Costs

We do not pay for any location fees or access costs. This includes:

Entry fees
Venue rentals
Parking fees
Location passes
Mansion or museum tickets
Permits
HOA requirements

All such fees must be paid in advance by the client.

If access is denied or delayed due to unpaid fees or missing permits, we are not responsible for missed shots or rescheduling costs.
Additional time caused by access issues may be billed accordingly.

9. Ownership, Copyright & Usage Rights

Unless otherwise agreed:

We retain copyright for all creative work produced.
Clients receive a usage license for marketing, listing, or promotional use.
Raw files (photos, videos, project files) are not included unless purchased separately.
Clients may not claim authorship or significantly alter our work in a way that misrepresents our brand.

10. Portfolio Use

We reserve the right to use completed work in:

Our portfolio
Website
Social media
Case studies
Reels
Advertising

Unless the client requests otherwise in writing prior to project completion.

11. Web Design & E-Commerce Services

For website projects, clients must:

Provide all copy, images, branding, and assets unless agreed upon
Approve drafts in a timely manner
Maintain hosting, domains, and platform accounts and maintain their payments with 3rd party vendors

We are not responsible for downtime caused by third-party platforms (Wix, Shopify, etc.).

12. Social Media Management

We provide strategy, creative content, and management. However:

We cannot guarantee follower growth, views, or algorithm performance within certain time frames
We are not responsible for platform outages or restrictions
Timely client approvals are required for consistent posting

13. Turnaround Times

Turnaround times vary by project and will be communicated prior to starting.
Rush delivery may incur additional fees.

14. Limitation of Liability

We are not liable for: